We have free delivery within New Zealand for all orders over $120

Q&A Forum


What does the Enquire button mean?

Where I have actually run out of an item, you will see those products have an ENQUIRE button. If your favourite Fabula product is unavailable right now, just click on the ENQUIRE button and let me know what you'd like and I'll come back to you with an ETA.


Shipping within New Zealand - Standard Urban Delivery ETA is 1 to 2 days after payment is cleared.

We mainly use Fastway/Aramex Courier Satchels to get your goodies to you asap and to keep delivery costs as low as possible. Fastway promises a Standard delivery service of next working day to the majority of destinations, however Rural may take an extra 2-3 days. The cost for urban delivery is $9.00 and for Rural $15.50.

If you order over $120 of product in one order then we will ship it to you FREE


YES - animal cruelty is one of the most heart-breaking situations, and abhorent to myself and my husband.  We adore our pets, but helping other animals who live lives of pain and sadness is also important.  Unfortunately there are still many many cosmetic brands who still test on animals - who live in cages - in labs.  Please please do your research when you purchase cosmetics and skincare.  Brands hide behind 'cruelty-free' claims, however this can be misleading.  If any brand sells its products in mainland China, animal testing is manadory for ALL sales of foreign cosmetics.  So brands such as Nars, L'Oreal, Bobbi Brown, MAC, Revlon and many more DO test on animals to get into the Chinese market. 

My range was born out of love, and to do my tiny bit to show my love of precious animals, I donate monthly to World Animal Protection NZ.  Check them out - this global animal welfare organisation has been campaigning for over 50 years and gets real results in various parts of the world:

World Animal Protection


Why do you say that your products are pure and natural?

It seems that you can find a bad news story about any product if you look hard enough and probably because of this, many soap and body care makers as well as cosmetics manufacturers will gloss around the outside of this question.  I commit to tell you honestly and in plain english what is in each of my products. All of the ingredients that I use are either natural from the tree, flower, plant or earth unless that is accepted to contain more impurities or toxins than a ‘nature-equivalent’ alternative – in which case I will use that.

I list all of my ingredients on the website and you will not find anything added that is not listed.

My own skin sensitivity means that I will not use anything that I am worried about. My family and friends are also my test subjects.

It is possible that some people can find an ingredient in natural products irritating - we are all different! If you find that one of my products causes you any issues then I’d like to hear from you. For example – I am sensitive to both oats and goats milk powder even though both of these are widely accepted as ingredients that calm sensitive skin and which work perfectly for the majority of people.

The best advice I can give you is to test any new product that you buy from anyone on a small patch of your own skin and if you have an allergic reaction – do not use it.


What's the story about Palm Oil?

Palm Oil makes soaps hard and longer lasting.  I believe in sustainable Palm Oil so all of my soaps contain just that. I buy it from a soap making supplier in Auckland who sources from a member of the RSPO (Roundtable for Sustainable Palm Oil).  The RSPO was started in 2003 by the World Wildlife Fund for Nature and partners. Growers must meet 8 main principles and criteria to be members.

There are alternatives to palm oil (some of them are actually cheaper), but my main concern is that replacing palm oil with some other types of vegetable oil would mean that much larger amounts of land would need to be used, since palm trees produce 4-10 times more oil than other crops per unit of cultivated land. This would result in serious environmental damage, with the risk that more forests would need to be converted into agricultural land.

When I started making soap – I chose RSPO certified suppliers because the people who are growing and producing using sustainable practices need our support. If everyone stops buying from them, then only the dodgy operators will be left and the deforestation and animal displacements will be worse.

I believe that everyone needs to make their own call based on their beliefs about what is right and what is best.

If you'd like more information on the RSPO you can go to http://www.rspo.org/consumers/about-sustainable-palm-oil


Well, what about Sodium Hydroxide, isn't that toxic?

Sodium Hydroxide is also called Caustic Soda or Lye and yes in its original state it is toxic and you can clear your drains with it, however you cannot make soap without it (or potassium hydroxide which is used for liquid soaps) – HOWEVER THIS IS NOT BAD NEWS – PLEASE READ ON.

Lye is an integral ingredient in cold process soap making. It’s not listed as an ingredient as it doesn’t actually exist once the saponification process is completed. I mix Olive Oil and Sodium Hydroxide and this makes a new compound called Sodium Oleate. This is non toxic. There is actually no hydroxide remaining in the final product – it has been consumed in the soap making process and converted to Glycerin.

So how exactly does it work? If you studied high school chemistry, you may remember that when you mix a base with an acid, you form a neutral. This is exactly what happens in the soap making reaction. The base (lye) mixes with the acid (oil or fat) to form a neutral (the soap).

The main benefit of homemade lye soap, and the reason people love it so much, is actually because of its soothing properties, courtesy of the glycerin that forms during the oil and lye reaction.  Glycerin is removed from most commercial soaps and sold as a byproduct because of corporate concerns to pass last quarter's profits. Most homemade soap makers are more concerned about producing a superior product... so we keep the glycerin in the soap.